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Complaints procedure

service

How does our complaints procedure work?

We strive to provide you with the highest quality products and services. However, it may happen that you are not satisfied with our way of working. In case you feel the need to lodge a complaint, please contact us here

Processing your complaint

We will look at your message within two working days. We will handle your complaint within two weeks of receiving the message.
Your complaint will be processed in accordance with the SME finance regulations.
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Global market

SwitzerlandDEENFRIT
Gerbergasse 5
8001 Zürich
Switzerland
AustraliaEN
Level 2/696 Bourke St
Melbourne VIC 3000
Australia
United KingdomEN
25 Wilton Road
London SW1V 1LW

WPP Manchester
1 New Quay St
Manchester M3 4BN
United Kingdom

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Terms & conditions

Tradeplus24 Ltd is registered in England and Wales under company number: 13420612. Registered office address: 25 Wilton Road, London SW1V 1LW, United Kingdom. Tradeplus24 is registered with the Financial Conduct Authority (FCA) as an Annex 1 Financial Institution. All lending is strictly for business purposes only. Terms and conditions apply. Please direct all queries to info@tradeplus24.co.uk. All rights reserved.

Complaints Procedure