Terms & Conditions

Website Terms and Conditions

1. Who we are

We are: Tradeplus24 Limited (“Tradeplus24”, “we” or “us”)
Company number: 13420612
Registered address: 30 Newman Street, W1T 1PT, London United Kingdom
Email: clientservice@tradeplus24.co.uk (any communications to Tradeplus24 shall be sent to this email address.)

2. Application of these terms and conditions (the “Terms”)

  • Sections 3 through 7 of these Terms apply only to your access to and use of the website www.tp24group.com/uk, and any other affiliate page on which these Terms appear (the “Website”), which belongs to Tradeplus24.

  • Sections 8 through 12 of these Terms set out additional terms that apply only if you use our online credit application framework to register for our products and services, which is connected to the Website (the “Framework”).

  • Sections 1, 2 and 13 through 21 of these Terms apply to your use of either the Website or the Framework (which are referred to together as the “Platform”).

Please read the Terms carefully before you start to use the Website and/or Framework. By using the Website and/or Framework, you accept and agree to be bound and abide by these Terms. If you do not want to agree to these Terms or the Privacy Policy, you must exit the Platform.

These Terms do not apply to any services, products or arrangements which are subject to separate Tradeplus24 terms and conditions that apply to you.

These Terms will also form part of any Credit Line Facility Agreement that you enter into between you and Tradeplus24, including any annexes (the “CLA”).

TERMS APPLICABLE TO USE OF THE WEBSITE

3. Hyperlinks on the Website

This Website may contain hyperlinks to websites of third parties. These hyperlinks are intended solely for your information and convenience. Tradeplus24 is not in any way responsible for these websites, or the information made available on them, and the fact that Tradeplus24 includes these hyperlinks does not imply or represent that Tradeplus24 approves endorses, authorises, sponsors, or monitors the content or accuracy of these websites, or its affiliated with the website in any way. If a third-party links to our Website, it is not necessarily an indication of an endorsement, authorisation, sponsorship, affiliation, joint venture, or partnership by or with Tradeplus24.

4. Availability of and access to the Website

Tradeplus24 provides access to the Website free of charge.

This Website is addressed to legal entities and natural persons of at least 18 years of age. By using the Platform, you confirm that you meet this requirement.

5. Website’s functionality and changes to the Website

We reserve the right to withdraw, delete, suspend or amend this Website and its content in our sole discretion without prior notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, or to users.

6. Your obligations and liability

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

  • In any way that violates any applicable local and international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the UK or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate Tradeplus24 or a Tradeplus24 employee, another user, or person or entity (including, without limitation, the use of e-mail addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm Tradeplus24 or users of the Website or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

In the event that you consider that there are facts or circumstances revealing that any content is illegally used, you should send a notification to Tradeplus24, informing about those circumstances.

7. Tradeplus24’s obligations and liability

The content of the Website is provided for general information only. Except as set forth below in this section 6, Tradeplus24 does not accept any responsibility for the use of its Platform.

Tradeplus24 will apply security measures to ensure the confidentiality and security of the Platform.

Tradeplus24 will act diligently in accordance with the generally accepted practices in the industry to avoid the presence on the Platform of viruses or other harmful elements that may cause alterations in the user’s computer system, electronic documents, or files, but cannot guarantee the absence of such elements, nor being liable for any damages that may result from them.

Tradeplus24 does not control the use of the Platform made by users. In particular, Tradeplus24 does not guarantee that users use the Platform in accordance with the applicable legislation, these Terms, and special conditions, if any, or that they use it diligently.

Tradeplus24 will be liable only for any damages suffered by the user resulting from the use of the Platform when the damages are caused as a result of a wilful misconduct, fraudulent misrepresentation or gross negligence of Tradeplus24.

Tradeplus24 will not be liable for any damages arising from events beyond its control. Only for illustrative and not limiting purposes, Tradeplus24 will not be liable for any damages that may arise from the following events:

  • Inferences, interruptions, computer viruses, and/or disconnections in the operational electronic system or in the users’ computers caused by circumstances outside the control of Tradeplus24 which limit or delay the provision of services.
  • Delays or blockages in the Platform caused by deficiencies or overloading of the Internet or other electronic systems.
  • Damages caused by third parties through illegal interference outside the control of Tradeplus24.
  • Inability to provide the services for reasons not attributable to Tradeplus24, such as force majeure.

8. No warranties

Whilst Tradeplus24 takes all reasonable steps to ensure the accuracy of the information contained throughout the Website, we are not able to guarantee and provide no warranty as to its accuracy or completeness. Potential borrowers should make their own enquiries and searches and take appropriate independent professional advice as necessary. Unless otherwise expressly specified in these Terms, the Website content is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, Tradeplus24 provides you with the Website on the basis that Tradeplus24 excludes all representations, warranties, conditions and other terms, to the maximum extent permitted by law.

TERMS APPLICABLE TO USE OF THE FRAMEWORK

9. Access to the Framework

Tradeplus24 provides access to the Framework free of charge.

If you are at least 18 years of age, you may register as a potential borrower on behalf of a business customer on our Website by providing your organisation’s registration details through the Framework and creating a secure account.

Tradeplus24 reserves the right to refuse or remove access to the Framework to users who breach these Terms, any other regulations governing the use of the Framework, and applicable legislation at any time and without prior notice. You are responsible for making all arrangements necessary for you to have access to the Framework.

10. Framework’s functionality and changes to the Framework

We reserve the right to withdraw, delete, suspend or amend this Framework and its content in our sole discretion without prior notice. We will not be liable if for any reason all or any part of the Framework is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Framework, or the entire Framework, or to users, including registered users.

We have the right to terminate our relationship with you or disable any user identification code or password, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason.

11. Registration and use of the Framework

By registering with us, you confirm that you are at least 18 years old and are using our Framework for a business purpose on behalf of a legal business entity and not in your individual capacity. If you do not meet these requirements, please refrain from registering and using the Framework.

a) Registration details and your personal data

To access our Framework or some of the resources it offers, you may be asked to provide certain registration details or other information. The data obtained by Tradeplus24 in the registration process shall be handled according to the provisions of our Privacy Policy. By using the Framework, you acknowledge that you understand our Privacy Policy and how we collect, control, use, store, process and share your personal data.

By registering via the Framework, you acknowledge that we will acquire relevant business information along with your personal data. It is a condition of your use of the Framework that all the information you provide on the Framework is correct, current, and complete. We will use this information to verify your identity by conducting certain checks and to assess eligibility for financing. You acknowledge that these checks may include will as we always do that contacting third parties about your information.

By registering via the Framework you also agree to our exchange of creditworthiness information with credit reporting agencies (CRAs), including Experian, and agree that we will obtain (and to the extent permitted by law, provide) information about both consumer and commercial credit to CRAs as stated in these Terms and as described in our Privacy Policy.

b) Communications with you

By providing your email address to Tradeplus24 during the registration process, you agree to be contacted by Tradeplus24 or its affiliates about your application and your Tradeplus24 account so that we can manage our customer relationship with you, including communicating with you about any customer reviews according to our Privacy Policy.

c) Confidentiality of account credentials

If you choose, or you are provided with, a username, password, or any other piece of information as part of our security procedures (“account credentials”), you must treat such information as confidential, and you must not disclose it to any third party. The email address and the password chosen by you in the registration process shall be considered unique identification data, and they enable you to access the Framework. Your account linked with the email address is personal and not transferable.

You agree to immediately notify Tradeplus24 of any unauthorized use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. We are not responsible for any loss or damage resulting from a breach of your obligation to keep your account credentials confidential.

12. Your obligations and liability

Regarding your use of the Framework, you shall indemnify Tradeplus24 for any penalties imposed by any governmental authority or any claim raised, and lawsuit filed by any governmental authority, any other user or any third parties against Tradeplus24 or its employees as a result of the violation of any of your obligations.

13. No warranties

Whilst Tradeplus24 takes all reasonable steps to ensure the accuracy of the information contained throughout the Framework, we are not able to guarantee and provide no warranty as to its accuracy or completeness. Potential borrowers should make their own enquiries and searches and take appropriate independent professional advice as necessary. Tradeplus24 provides you with the Framework on the basis that Tradeplus24 excludes all representations, warranties, conditions and other terms, to the maximum extent permitted by law.

TERMS APPLICABLE TO USE OF THE PLATFORM (i.e. THE WEBSITE AND/OR THE FRAMEWORK)

14. Your obligations and liability

You may use the Platform only for lawful purposes and in accordance with these Terms. You agree not to use the Platform:

  • In any way that violates any applicable local and international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the UK or other countries).
  • For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate Tradeplus24 or a Tradeplus24 employee, another user, or person or entity (including, without limitation, the use of e-mail addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, or which, as determined by us, may harm Tradeplus24 or users of the Platform or expose them to liability.

Additionally, you agree not to:

  • Use the Platform in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Platform, including their ability to engage in real time activities through the Platform.
  • Use any robot, spider or other automatic device, process or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
  • Use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without our prior written consent.
  • Use any device, software or routine that interferes with the proper working of the Platform.
  • Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer or database connected to the Platform.
  • Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Platform.

You shall be liable for any damages that Tradeplus24 may suffer, directly or indirectly, as a result of any breach by you of your obligations under these Terms, or applicable legislation.

You are responsible for ensuring that all persons who access the Platform through your internet connection are aware of these Terms, and that they comply with them.

15. Tradeplus24’s obligations and liability

Except as set forth below in these Terms, Tradeplus24 does not accept any responsibility for the use of its Platform.

Tradeplus24 will apply security measures to ensure the confidentiality and security of the Platform.

Tradeplus24 will act diligently in accordance with the generally accepted practices in the industry to avoid the presence on the Platform of viruses or other harmful elements that may cause alterations in the user’s computer system, electronic documents, or files, but cannot guarantee the absence of such elements, nor being liable for any damages that may result from them.

Tradeplus24 does not control the use of the Platform made by users. In particular, Tradeplus24 does not guarantee that users use the Platform in accordance with the applicable legislation, these Terms, and special conditions, if any, or that they use it diligently.

Tradeplus24 will be liable only for any damages suffered by the user resulting from the use of the Platform when the damages are caused as a result of a wilful misconduct, fraudulent misrepresentation or gross negligence of Tradeplus24.

Tradeplus24 will not be liable for any damages arising from events beyond its control. Only for illustrative and not limiting purposes, Tradeplus24 will not be liable for any damages that may arise from the following events:

  • Inferences, interruptions, computer viruses, and/or disconnections in the operational electronic system or in the users’ computers caused by circumstances outside the control of Tradeplus24 which limit or delay the provision of services.
  • Delays or blockages in the Platform caused by deficiencies or overloading of the Internet or other electronic systems.
  • Damages caused by third parties through illegal interference outside the control of Tradeplus24.
  • Inability to provide the services for reasons not attributable to Tradeplus24, such as force majeure.

16. Property rights

The user accepts that the Platform, its structure, contents, services, and the computer programs used in connection with it (the “Platform Elements”) are protected by intellectual and industrial property rights owned by Tradeplus24 or third parties.

Unless authorized in writing by Tradeplus24 or by the owners of the respective rights, or unless it is legally permitted, you must not reproduce, transform, alter, disassemble, develop reverse engineering, distribute, hire, lend, or make publicly available through any form of public communication any of the Platform Elements.

You may download and temporarily store one or more of the pages of the Website for the purposes of viewing them. You may also print any page from the Website for use only within your organisation. Any other storage, copying, transmission or distribution of the content of the Platform or any of the Platform Elements per above is prohibited the consent of Tradeplus24.

You must not delete the signs identifying the intellectual, industrial and any other property rights of Tradeplus24 or third parties that may appear on the Website and in any of the services offered through it. You must also abstain from evading or manipulating any technical devices established by Tradeplus24 or by third parties on the Platform Elements to protect our rights.

Tradeplus24® is a registered trademark.

17. Assignment

You may not transfer any of your rights or obligations under these Terms to another party. We may assign or transfer our rights or obligation to another party.

18. Waiver

No failure of Tradeplus24 to exercise, and no delay by it in exercising, any right, power or remedy in connection with these Terms (each a “Right”) shall operate as a waiver of that Right.

19. Severability

If any provision of these Terms is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of its provisions will continue in full force and effect.

20. Governing law and jurisdiction

These Terms and all disputes regarding these Terms (including any non-contractual disputes) are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.

21. Amendments to these Terms

These Terms were last updated on 16 May 2022. We reserve the right to amend these Terms from time to time. If we make important changes to these Terms, we will inform you of the update through appropriate means, depending on how we normally communicate with you. By continuing to access or use any part of the Platform, you confirm your acceptance of the updated Terms.